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I apply in-depth programming knowledge and analytical skills to research and evaluate stakeholders’ technical challenges and strategize improvement opportunities and solutions. Furthermore, I provide technical assistance, guidance, support, and training to both end-users and their supervisors in the operation of software applications.

 

Examples of the Business Value I Add to Projects Include . . .

 

The ACSES (Automated Child Support Enforcement System) pilot project, designed to improve child-support payment enforcement, was in process of initiation at Burlington County, NJ site (before statewide rollout).

 

Problem

  • County staff and state staff groups (both would use application) were hostile toward new system.
  • Plus:
    • Both groups experienced friction with each other.
    • State personnel had received minimal system training and their general computer expertise was limited.

Solution

  • Initially, gained personal trust of:
    • State site manager by demonstrating troubleshooting expertise.
    • County staff by promoting cooperative atmosphere, which established a position to assess their challenges and document performance and system discrepancies.
  • By pilot’s end, my efforts led to:
    • Staff that was fully trained in the needed proficiency to operate ACSES system.
    • Confidence of TCA (top official below assignment judge), chief probation officer, child support manager, and bookkeeping and enforcement staff for me, my site manager, and various other state staff members.

Result

  • Avoided possible federal sanctions by on-time deployment.
  • Established Burlington County site as contact point for other counties implementing conversion.
  • Gained statewide reputation as project’s most trusted state staff official which streamlined process.
    • Received instant confidence of personnel at 3 other conversion sites.
  • Hired for permanent position in Monmouth County specifically created with my expertise in mind.

 

A company specializing in healthcare software used legacy code.

 

Problem

  • Turnover time for debugging projects was 6 months.

Solution

  • Applied in-depth knowledge of troubleshooting methodologies based on extensive experience, a “big picture” view, and programmer- and end-user-centric focus.

Result

  • In 2 months, eliminated 6-month debugging queue with new turnaround time of 1-week maximum.  

Federal regulations required and funding was contingent on reporting of child support arrearage allocation data.

Problem

  • Arrearage data was stored in Acrobat files using columnar format that did not export properly into text format.
  • As a result:
    • State was misreporting data to federal authorities.
    • Federal regulators stipulated that problem be solved in 90 days or federal funding would be terminated.
    • IT departments of both executive branch and judicial branch were unable to determine solution.

Solution

  • Conducted online research and found application capable of accurate data format conversions.
  • Moved files from CD acrobat format to text files.
  • Analyzed files and wrote code to generate transactions needed for mainframe input, noting and further correcting areas where columnar data specifications needed further refinement.

Result

  • Transaction data was inputted to mainframe before deadline.
  • Federal auditors inspected transactions, and specifically mentioned the ease in working with files.
    • Sanctions were canceled rescuing $50M+ in federal funding.

 

Sheriffs’ departments utilized warrant information generated by mainframe system.

Problem

  • Warrants were being printed in unacceptable fashion, necessitating probation departments to research and type every warrant (taking approximately 5 minutes each, plus time for supervisor review).
  • This slowed down processing process and caused entry backlog resulting in:
    • Negative impact on collections and service of warrants.
    • Overtime payments to existing staff and consideration of hiring extra staff.

Solution

  • Developed solution after ascertaining needs of Sheriffs’ Association and probation departments.
  • Reviewed several warrant samples.
  • Wrote Visual Basic (VB) program that:
    • Researched and produced standardized warrant.
    • Confidential information sheet that gave sheriffs more information (in later upgrade).
    • Met statewide standards (with localized options regarding county elections of sheriffs).

Result

  • Clerical staff could then:
    • Enter case ID in process that averaged 10 seconds (instead of 5 minutes).
    • Make multiple entries in one sitting, allowing more time for other tasks.
  • Benefits of new system included:
    • Elimination of backlogged entries eliminating need for overtime.
    • Greater satisfaction from sheriff’s deputies and increased collections and warrant service.

Personal Website of
John J. Deltuvia, Jr., M.A., M.S.
Jackson, NJ 08527

jjd@john-deltuvia.net | 732-276-1569

Replacing in-the-box problems with out-of-the-box solutions.

              Software Architect | Operations Analyst | IT Developer | Programmer

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